Shipping

We typically process and dispatch standard orders within 1-2 business days.

However, during peak periods like sales promotions, Black Friday, Cyber Monday, and the holiday season, processing times may extend to 3 business days.

Orders placed over the weekend will begin processing on the following Monday.

Here are the estimated delivery times for various regions:

  • VIC: 3-9 business days
  • SA: 3-10 business days
  • NSW & ACT: 4-11 business days
  • QLD & TAS: 4-12 business days
  • NT & WA: 5-15 business days

Please note these are estimates and not guaranteed. You will receive a tracking ID once your order is dispatched.

Warranty

We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.

support@twodogsadventureco.au

We aim to reply within 6 hours during business hours.

Live Chat

Bottom right of your screen during business hours.